ArtisticBuz ("we", "us", or "our") operates the hair graft calculator and related services available at artisticbuz.com. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, create an account, or use our services.

By using ArtisticBuz, you consent to the practices described in this policy. If you do not agree, please do not access or use our services.

ArtisticBuz is a product of Buzlin Holdings Inc., a company incorporated under the laws of Alberta, Canada, with its principal office in Edmonton, Alberta.

For privacy purposes, Buzlin Holdings Inc. is the data controller responsible for your personal information collected through this platform.

We collect information in the following categories:

a) Information You Provide Directly

• Account registration: full name, email address, password
• Consultation form: name, phone number, country, date of birth, hair loss history, medical conditions, photos you voluntarily upload
• Communications you initiate with us via email

b) Payment Information

• Payment is processed entirely by Stripe, Inc. We do not store your card number, CVV, or full payment details
• We retain your Stripe Customer ID and subscription status to manage your access

c) Calculator Usage Data

• Hair loss pattern selections, hair type, desired density, and gender preference used in the calculator
• Calculation history stored locally in your browser (localStorage) — not transmitted to our servers

d) Automatically Collected Data

• IP address (used to detect your country for currency localisation; not stored long-term)
• Browser type, operating system, referring URL, pages visited, and timestamps
• Cookies and similar tracking technologies (see our Cookie Policy)

We use your information for the following purposes:

• Service delivery: Creating and managing your account, processing payments, granting access to the calculator and consultation features
• Consultation routing: Forwarding your completed consultation form to our specialist team via encrypted email
• Currency localisation: Using your approximate location (country) to display pricing in your local currency
• Communications: Sending transactional emails such as payment confirmations and support responses
• Security & fraud prevention: Monitoring for unauthorised access and abuse of our platform
• Analytics: Understanding how users interact with our site to improve the product (via Meta Pixel and server-side logging)
• Legal compliance: Meeting obligations under applicable Canadian and international laws

Medical disclaimer: The graft estimates produced by the ArtisticBuz calculator are for informational purposes only and do not constitute medical advice. Always consult a qualified medical professional before making any treatment decisions.

We do not sell your personal information. We share data only with the following trusted service providers, each bound by strict data processing agreements:

We may also disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of Buzlin Holdings Inc., its users, or the public.

We retain your personal data only for as long as necessary:

• Account data — retained while your account is active, and for up to 2 years after account deletion for legal and audit purposes
• Subscription records — retained for 7 years to comply with Canadian financial record-keeping requirements
• Consultation form submissions — retained for 3 years from submission date
• Calculation history — stored only in your browser's localStorage; deleted when you clear your browser data or use the "Clear history" button in the calculator

You may request deletion of your account and associated data at any time by contacting us at info@artisticbuz.com.

We implement appropriate technical and organisational safeguards to protect your personal information, including:

• TLS/SSL encryption for all data in transit
• Supabase Row-Level Security (RLS) policies ensuring users can only access their own data
• Payment processing handled entirely by Stripe's PCI-DSS compliant infrastructure
• Server-side email recipient validation — client-submitted recipient addresses are never honoured
• Environment-based secret management (no credentials in source code)

While we take all reasonable steps to protect your data, no internet transmission or electronic storage method is 100% secure. If you suspect unauthorised access to your account, please contact us immediately.

Depending on your location, you may have the following rights regarding your personal data. We honour requests under both Canadian privacy law (PIPEDA) and, where applicable, the EU General Data Protection Regulation (GDPR):

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Restriction: Request that we limit how we process your data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, email us at info@artisticbuz.com with your request. We will respond within 30 days.

Buzlin Holdings Inc. is based in Canada. Some of our service providers (Supabase, Stripe, Meta) may process data in the United States or other jurisdictions. Where data is transferred outside Canada, we ensure appropriate safeguards are in place — including standard contractual clauses and adherence to each provider's data processing agreements.

ArtisticBuz is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of ArtisticBuz after any changes constitutes your acceptance of the updated policy.

For any privacy-related questions, requests, or concerns, please contact our Privacy Officer: